Is your team eager to move to new systems, softwares, and technologies? Is there a culture of acceptance and excitement around change? Or hesitation and fear?
A CRM is a software that allows you to track and analyze all elements of your relationships with your clients, including sales and communications. Whether you’re using an enterprise solution like Salesforce or managing your sales from a spreadsheet, how confident do you feel in your ability to manage your customers, prospects, and sales data?
A CMS is a software application that allows you to build and manage your website without having to code it from scratch. Are you making the most out of your blog and email platforms to tell your story and deepen relationships with your customers and prospects?
Are your customers or prospects able to buy things on your website, request quotes, or set up appointments automatically and without assistance?
As you make new sales, can you tell where those leads came from to calculate how much money you’re spending to bring in new business?
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